Your lithium battery leads, casing and connections should be regularly inspected for damage and wear. If your leads or connections are in need of repair or replacement, please contact your local MGI repair centre for assistance immediately.
Under no circumstances should a Lithium Battery that has been dropped, damaged or immersed in water be connected to a buggy or charger. By doing so you may create a fire hazard or risk the battery catching fire. Please contact the MGI Service Centre to arrange a replacement.
My battery is connected to my buggy but there is no display on the LCD screen.
Check your battery fuse and connections. Check the connections on your buggy. If ok, the buggy may need to be taken to an authorised MGI repair centre for inspection.
My buggy is running slow
If your buggy is running consistently slow you will need to take it to an authorised MGI repair centre for inspection. If your buggy seems to get slower as the game progresses, your battery and charger need to be inspected by an authorised MGI repair centre.
The distance measure is not working
The buggy will need to be taken to an authorised MGI repair centre for inspection.
My buggy does not turn properly.
Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, one of you clutches may be seized, your rear wheels should roll forward freely and lock when pulling back. If one of your wheels does not roll forward freely you may need to replace the wheel
My buggy is noisy
Lightly lubricate the axles using petroleum jelly, If the problem persists, The buggy may need to be taken to an authorised MGI repair centre for inspection
How often should I service my buggy?
It is recommended to service your buggy every 6 months or every 250km to ensure optimal performance of your buggy. Please see the Preventative Maintenance Program that can be found in your user manual. Approved service centre locations can be found on the MGI website or by contacting us.
Do I need to charge my new battery?
Yes. Charge your new battery for at least 8 hours or overnight before use
How do I register my buggy?
Locate your serial number, click this link and follow the prompts to register. Please note, if your buggy is not a Navigator G800, Tracker G600 or a Ventura G400 please select all other buggies. This includes Navigator Quad Gyro and current model buggies https://mgigolf.com/pages/register-product-online/
Where do I find my serial number to register my buggy?
The serial number on your MGI Quad or Tri series can be found in two locations on your buggy. Under the battery tray and on the underside of the top box. It is 15 digits long and comprises of letters and numbers ie: AR2BLixxxxxxxxx
My new buggy is running faster than my friends.
You have most likely purchased our improved 2017 lithium battery and charger. Your new Lithium is more efficient providing more energy than previous models resulting in a faster and higher speed buggy.