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MGI Golf USA
  • Products expand
    • Electric Caddies
    • Sureshot
    • Accessories
    • Spare Parts
    • Batteries
    • Bags
    Electric Caddies
    Accessories
  • Technology expand
    • Patented Gyro Technology
    • Lithium Golf Caddy Batteries
    • Downhill Speed Control
  • Support expand
    • Compare Zip Series Models
    • Compare Pinloc Series Models
    • FAQs
    • Battery Maintenance
    • User Manuals
    • Warranty
    • Videos
    • Find a Store
    • Find a Service Center
    • Become a Service Center
  • Rental Fleet
  • Ex-Demo Models
  • About Us expand
    • Team USA
    • Our History
  • Contact expand
    • Contact Us
    • International Distributors
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    • Register Your Caddy
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FAQ >
Zip Series
Quad Series
Battery
Manuals
Videos
Sureshot
My battery is connected to my buggy but there is no display on the LCD screen
Check your battery fuse and connections. Check the connections on your buggy. If ok, the buggy may need to be taken to an authorised MGI repair centre for inspection.
When operating the speed control, the speed setting does not change
Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, you my need a replacement speed control.
When operating the buggy, the top box displays work, the speed settings change but the buggy does not go
Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, the buggy may need to be taken to an authorised MGI repair centre for inspection.
My buggy is running slow
If your buggy is running consistently slow you will need to take it to an authorised MGI repair centre for inspection. If your buggy seems to get slower as the game progresses, your battery and charger need to be inspected by an authorised MGI repair centre.
The distance measure is not working
The buggy will need to be taken to an authorised MGI repair centre for inspection.
My buggy does not turn properly
Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, one of you clutches may be seized, your rear wheels should roll forward freely and lock when pulling back. If one of your wheels does not roll forward freely you may need to replace the wheel
My buggy is noisy
Lightly lubricate the axles using petroleum jelly, If the problem persists, The buggy may need to be taken to an authorised MGI repair centre for inspection
My buggy pulls to one side
Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, your front wheel may need adjusting. Please refer to manual for adjustment instructions
Do I need to charge my new battery?
Yes. Charge your new battery for at least 8 hours or overnight before use